Ho Ho Workflow..

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 Seasons greetings from Ultimus!

December 2003 

in this issue

·  Quote of the day....

·  New book by Tom Peters - Re-imagine!

·  Gartner predicts bigger focus on people-to-people process automation

·  Ultimus 6.0 released!

·  Establish clear value for your BPM project

·  The Colorado Community College System achieves remarkable ROI

·  What's the difference between workflow & BPM?

·  Check out my BPM information website

Greeting!

This is the last newsletter for this year. Thanks for all your support (and not opt-ing out). I hope you found these newsletters helpful. l try to keep you up-to-date on things going on at Ultimus and other information about BPM I hope you'll find useful. Your comments, suggestions and stories are always welcome. If you find that my efforts here aren't useful - please feel free to opt- out.

Special thanks to Dee Anne for suggesting a new newsletter template that supports links to articles (so you don't have to scroll). Please continue to send your suggestions, article ideas, etc. I really appreciate your input.

Quote of the day....

Grave Thought...
Tom Peters most feared epitaph:

"He would have done some really cool stuff...but his boss wouldn't let him"

Tom Peters, Re-Imagine

New book by Tom Peters - Re-imagine!

Tom Peters, of "In Search of Excellence" fame, has done it again. He swears this will be his last book (tome). And he's RANTING.

Subtitled, Business Excellence in a Disruptive Age, Tom says he's "mad as hell". The premise of his book-"People in enterprise, in government, are by and large well intentioned. They'd like to get things done. To be of service to others. But they're thwarted... at every step of the way... by absurd organizational barriers...and by the egos of petty tyrants". He offers his thoughts on how to fix these problems.

His chapters on new business value, business design, and making work matter are the most closely related to improving business processes. While he doesn't have specific methods for improving processes, his ideas are intended to inspire you and give you cause to change the way you're doing business.

This is an entertaining, a little whiny, thought- provoking book. Its pages (ala Wired magazine) are bold and strewn with images and crazy colors (mostly red) are somewhat hard to read. If you've enjoyed his previous books, you'll surely love this one. Good gift idea too.

Start a "WOW" project & automate it with Ultimus : )

to find out more.... »

 

Gartner predicts bigger focus on people-to-people process automation

In Gartner's research note, Jim Sinur predicts "Agile BPM Suites Are Ready to Take Off" He also states "Business process management has proved that it can deliver cost savings."

He expects "continued pressure from business executives to switch to new, business-differentiating activities that are being modeled for the next economic upturn." In addition, enterprises will automate more human-to- human tasks to drive down their cost of doing business

He sites the main reasons enterprises consider BPM projects:
· Cost Savings - 38 percent
· Time to Market - 15 percent
· Increase in Quality - 18 percent
· Manage Processes Better - 25 percent
· Regulatory Compliance - 4 percent

Gartner Research notes are only available to Gartner clients. If you are a Gartner subscriber, the following note ID's were used for this article:
(Strategic Planning, SPA-21-7111)
(Strategic Planning, SPA-21-7072)
If you have specific questions about the notes please contact me.

 

Ultimus 6.0 released!

Since our last newsletter, Ultimus released version 6.0 of the workflow automation suite (now called the Ultimus BPM Studio)

The Ultimus BPM Suite 6.0 ensures every employee involved in a process -- from the person designing the process to people who will complete specific process steps-- has the tools they need to do their job. New 6.0 features that have been incorporated to improve collaboration include:

BPM Studio A collaborative design environment and repository that simplifies process modelling and development. BPM Studio enables users to share and reuse process designs, assign individuals the rights to modify specific processes or process parts, and make dynamic process changes. With BPM Studio, processes can be developed faster and changes can be easily managed to ensure security and process integrity.

Expanded Developer Support Extends the design environment of BPM studio so developers can leverage the best third-party tools to enhance their processes. All code is conveniently managed in the BPM Studio repository.

Integrated Web Services Enables users to automatically deploy workflow processes as Web services. As a result, a process can call a Web service based on an event condition or form event streamlining the interoperability of applications and increasing process automation.

Choice of Forms & User Interface Users can incorporate a variety of forms into their BPM deployments including Ultimus ActiveX forms, Adobe Acrobat PDF forms, Microsoft InfoPath forms, Ultimus thin forms or custom forms that support XML.

Advanced Administration Ultimus' advanced administration capabilities enables organizations to proactively monitor process execution; reroute, reassign or complete tasks; or perform other adjustments to keep work moving forward.

.NET & Windows 2003 Server Continuing its nine-year partnership with Microsoft, the Ultimus BPM Suite 6.0 is one of the first BPM suites to fully support .NET, Windows 2003 Server and Microsoft BizTalk Server 2004. As users shift their needs from message-based routing to Internet-based workflow and BPM, Ultimus 6.0 supports the standards and platforms that enable it to be deployed across an entire organization.

Full Story... »

 

Establish clear value for your BPM project

Jack Keen, in December CIO magazine, offers guidance on how to get your BPM project funded.

When building your case for the value of your BPM project visible to senior management you should:

1) Give them what they care about
2) Hammer home data-to-decision connections
3) Make your message clear and distinct
4) Explain how value forecasts can be measured during implementation.

to read this article »

 

The Colorado Community College System achieves remarkable ROI

Nucleus Research conducted an independent ROI analysis for the Colorado Community College System (CCCS). This study analyzed the ROI they received from their use of Ultimus to automate their absence request process. The study found an annual return on investment of 90%. An interesting aspect of this study was that the consulting costs were only 17% of the overall project, a fraction of what is found for most software projects that generate these type of results.

to read this ROI case study... »

 

What's the difference between workflow & BPM?

We get asked that a lot. Workflow is a subset of BPM.

BPM involves all of the tasks, services and infrastructure necessary to implement workflows.
BPM includes:
process definitions
rules
goals and quality standards
valuation
simulation and modeling
design
integration
testing and user acceptance
documentation
administration
reporting
optimization

If you're going to be automating business workflows you're going to need a BPM infrastructure to support your implementation. Ultimus is a COMPLETE BPM infrastructure.

Penny Lunt, in this month's Transform Magazine, wrote an article with the same name.

to read Penny's answer.... »

 

Check out my BPM information website

Since I started this newsletter, I've had a lot of requests for past articles, white papers, etc. So I created a website (my first) to store this BPM information.

It's still a work in progress but I've posted all of the previouse newsletters, book reviews, links to BPM organizations etc.

Please stop by from time to time as I'll be adding more information.

Your thoughts, comments and suggestions are always welcome. Please be kind, I'm not a webmaster or programmer. The company that provides this service is 1and1.com. It's FREE (for 3 years)! We'll see how it goes.

To get to my new BPM site.... »

 

Quick Links...

 

     email: fharmuth@ultimus.com
     voice: (336) 856-1039
     web: http://www.ultimus.com

 

 

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