|
Greetings!
I recently
took over the mid-Atlantic region at Savvion. So if you're receiving this
newsletter for the first time Welcome! I produce this for people that
contacted Savvion looking for information about workflow automation or
business process improvement. It is not an official Savvion newsletter, so
please don't squeal on me.
l try to keep you up-to-date on things going on at Savvion and
other information about BPM I hope you'll find useful. Please let me know how
we can help you make your BPM initiative flourish at your company.
Your comments, suggestions and stories are always welcome.
PS
If you've got a BPM story you'd like to share, please send me an email or
give me a call. I can always use a story and I'm sure my readers will
appreciate a fresh voice.
If you find that my efforts here aren't useful - please feel free to opt-
out.
Learn how to build a business case w/ Savvion's process modeler
While most
people use our process modeling module to map our their "as-is"
& "to-be" states of their processes, very few have used the
simulation and reporting features to help build a business case for their BPM
project.
The Savvion
process modeler allows you to assoicate time and
costs for each activity in your process. It also allows you to simulate the
results of your maps. One of the outputs of a simulation is an Excel
spreadsheet identifying the time and costs associated with the simulation.
The steps
to create a business case for your BPM project are:
1) Map your 'as-is' and 'to-be' process
2) Run simulations of your models and save the Excel report for each
3) Subract the 'to-be' time & costs from your
'as-is' time & costs.
4) Identify the software, maintenance and development costs to automate the
process (I'll be glad to help)
5) Divide the savings by the costs to calculate the payback & ROI for
your process
We're going
to be doing some on-line training classes this month on how to use our
process modeler and how to build a business case for your BPM project. If
you'd like to be included in the invitations to these sessions, please reply
to this newsletter. I'll make sure you're invited.
To
download our FREE process modeler...
|
|
New Forrester
Research Human Centric BPM Report!
|
|
|
|
Forrester has just released its new analysis of 12 Human
Centric BPM Pure Play vendors. Their report, by Connie Moore identifies the
different types of BPM suites on the market today, the life cycle and
adoption cycle of BPM and their wave diagram of all of the vendors
evaluated (similar to Gartners quadrant).
Savvion,
for the 3rd year in a row, remains a leader in the Forrester wave. Connie
indicated that Savvion was the best BPM platform for large enterprises
that:
1) Don't have strong modeling tools or a central repositiory
of process models
2) If you need excellent professional service assistance
3) Prefer a broad approach to many kinds of process templates.
Forrester
reminds us that each enterprise has different needs, infrastrucure
and IT skill sets. Any decision to purchase a BPM suite should include a
thorough assessment of the types of processes that are going to be
automated and the people and infrastrucuture the
BPM suite is going to operate in.
Our
customers have told us time and time again, that they never really
understood the differences among BPM vendors until they actually designed,
built and made changes to a process that they knew & understood. When
selecting a BPM vendor, get to a short list and then let the vendors come
in and build out your process - WITH you and in your presense.
Unless your team gets their hands on products, you'll never fully
understand the differences among the vendors.
For more info about Forresters
new BPM report... »
|
|
|
New Gartner BPM
Selection Criteria
|
|
|
|
Jim Sinur of the Gartner Group has
come up with a new list of criteria he deems necessary for a complete BPM
software platform. His new list follows:
* Human
task support: Executing human-focused process steps
* Business process/policy modeling and simulation environment
* Pre-built frameworks, models, flows, rules and services
* Human interface support and content management
* Collaboration anywhere support
* System task and integration support
* Business activity monitoring (BAM)
* Runtime simulation, optimization and predictive modeling
* Business policy/rule management support
* Real-time agility infrastructure supports
His new
BPM Pure Play vendor quadrant, based on this new criteria will be released
shortly (possibly some hints at the conference).
If you'd
like a copy of Jim's white paper describing his BPM criteria please send me
an email (link below)
|
|
|
Developing a
repeatable BPM delivery capability
|
|
|
|
OK, you've made it through your first BPM project.
Congratulations! Now what?
Derek Miers, in his white paper, "Getting past your
first BPM project" describes the things you need to do to make sure your
capacity to deploy and optimize processes grows.
It turns
out that perhaps the biggest challenges with large implementations revolve
around keeping up with the enivitable changes
that need to be made to processes once they've been deployed. Typically one
process creates MANY enhancement requests. When you release many processes,
you get MANY, MANY change requests.
Derek
does a pretty thorough job of pointing out the many facets of maintaining
and optiminzing multiple BPM projects. Solid read
- good advice.
to read the article... »
|
|
|
New Challenges
for BPM
|
|
|
|
With few
exceptions, and despite high levels of spending on integration services,
organizations have struggled to deliver end-to-end business solutions that
have the flexibility to keep pace with the operational needs of the
business, or indeed that have the agility to change when market
requirements dictate.
Leveraging
your existing IT investments is the biggest challenge. Savvion's
Business Manager is specifically designed to allow you to orchestrate your
business processes among your existing enterprise applications and the
people that interact with these systems.
To read this article... »
|
|
|
New BPM
framework from BPMI.org
|
|
|
|
BPMG recently created a FREE MS Powerpoint
presentation describing their view of a BPM framework. They call their
framework Omega 8. It was developed after thousands of hours of hands on
experience of BPMI members.
From
their website: "The 8 Omega Framework is a three- dimensional
performance model overlaid with a comprehensive system of preparation,
giving the Framework four (4) primary facets.
1. Preparation - Education, training and skill-building spanning the entire
8 Omega performance model.
2. Alignment - The four dimensions (Strategy, People, Process, Systems) of
organizational alignment that must be addressed to achieve excellence.
3. Method - An eight step (DADVIICI) approach that defines the actions and
deliverables for each step, in each cross-functional area.
4. Roles - The six defined Roles, and the skills and responsibilities
assigned to each of these roles.
When brought all together with the proper preparation at all levels of the
organization, this Framework encompasses strategic alignment, business
process thinking, alignment of processes with strategy, and the approach
necessary to achieve excellence throughout the organization - from the
boardroom to the lunchroom
This
framework will give you insight into all of the dimensions of a BPM implemention. You can use it to become familiar with
all the facets of business process managment. You
can also distribute it to your user community to make them aware of the
breadth of effort needed to support a BPM initiative
You have
to enroll in BPMG.org (its free) to get the powerpoint - It's well worth the few fields you need to
provide to get it. If you can't wait, send me an email & I'll get you a
copy.
To download the BPMG.org Omega 8 framework....
»
|
|
|
Does BPM require
new IT infrastrucure???
|
|
|
|
In this article, Howard Smith, co-author of "Business
Process Management: The Third Wave," and co-founder of the BPMI.org, introduces
a substantial new report on BPM from Computer Sciences Corporation. The
paper includes numerous illustrations of how companies are using BPM today
to improve operations, reduce (process design to production) time and
costs, and deliver integrated change.
Bottom
line, the most desirable situation for improving your business processes is
to use a BPM platform to orchestrate the enterprise applications you
already own and the people using them. That's what we do.
to read this article.... »
|
|
|
BPM & SOA -
Same thing?? different
|
|
|
|
Nathaniel Palmer of the Delphi Group, in the Sept/Oct issue of
AIIM Magazine describes how BPM and SOA are complementry
approaches to workflow automation.
The
process-driven and service-oriented architecture presented by the
combination of SOA and BPM provides an ideal environment for building
adaptable, model- driven composite applications or "composite
apps" from existing IT assets and infrastructure
"At
the heart of these solutions are process engines, enabling the separation
of business logic and application logic, and allowing changes to rules and
processes to be made without affecting underlying systems or interaction
channels."
To read this article..... »
|
|
|
Gartner BPM
Conference Nashville,
March 26th-29th
|
|
|
|
Mark your calanders!
Gartners annual BPM conference will be held in Nashville this year.
There will be 3 learning tracks:
Track A: Adopting BPM across your entire organization
Track B: Experiencing BPM implementations
Track C: New BPM technologies
I think
the best part of these conferences are the case
studies. It never ceases to amaze me how different companies put BPM to
use.
I expect that this conference will continue Gartner's tradition of
providing real, hands on information. Usually very little emphasis on
academics or theories. If you want to really understand what's going on
with BPM today, this would be a great conference to attend.
Savvion
will have a hospitality suite open Tuesday night, please stop by. We look
forward to meeting you.
To learn more about the Gartner conference...
»
|
|
Quick Links...
|
|
|
|
Frank’s
BPM Newsletter
